SAP Hybris Commerce Travel Accelerator
Connect to a Range of Industry Reservation and Inventory Systems
Based on
OTA industry standard
of transport providers:
air, rail, bus, cruise & ferry
Key Features:
| Fully responsive storefront featuring a landing page, travel search, fare selection, ancillaries, customer login, passenger details, payment, booking management, flight status, trip finder and customer login/registration. |
| Fare selection page with search results and dynamically updating itinerary basket. |
| Ancillary selection page with the ability to add supplementary products (flight meal options, seat selector, lounge access, fare upgrades etc.) to the itinerary. |
| Ability for customers to login or create an account with a passenger profile complete with preferences. |
| Ability for customers to manage their bookings, check flight status, search for past or upcoming bookings and update their profile. |
| Integrated Assisted Service Module (ASM) so customer service agents can offer product support and help complete transactions for customers directly from their basket. |
| Back office cockpits with business administration interfaces for creating and managing products, flight schedules, bundles, promotions and business rules. |
Key Benefits:
| A first class, consistent customer experience across all channels with seamless transitions between devices. |
| Improved conversion rates with fully responsive storefront and context based content management. |
| Bundling and promotional capabilities for offers across customer segments and channels. |
| Ability to develop IATA NDC direct connect initiatives to agencies, corporates and B2B partners. |
| Exceptional customer service and support for complex bookings. |
