SAP Ariba

Make Purchasing Easy

For Users:
“Amazon-like” buying experience
Ordering and Self-Service Catalogue
Customer Delight
Flexible Approval

People Expectations

Process Expectations

For Technology:
Standard Cloud Solution
Reduced Risk and Cost of an outdated application
Workflows and Analytics

Technology Expectations

In Scope:

SAP Audit Management Powered by HANA

Transform audit. Move beyond Assurance.

 Why SAP AM? The Big Picture.

Streamline audits
by leveraging technology
to create, organise,
and share working papers.

Audit Management is an enterprise platform for internal audit management. It is an addition to Governance, Risk, and Compliance (GRC) offering dedicated to internal audit modules.

SAP Audit Management offers a value proposition based in streamlined audit planning and execution as well as integration with and deeper contributions to enterprise risk management as well as control and compliance management. SAP’s solution stands out by offering the SAP HANA in-memory database and integration with SAP Fraud Management, SAP GRC Process Control and SAP GRC Risk Management. The resulting solution focuses on audit process management with added support for rapid review and analysis of heterogeneous data sets. This combination of capabilities offers a key differentiator for SAP in a solution landscape primarily focused on audit planning and execution.

Positioning Audit Management

SAP AM has been developed and posited in line with overall SAP products roadmap:

Automate non-negotiable assurance activities:

Streamline and unlock working papers, sharpen audit planning with risk based tools and increase productivity with mobile capabilities.

Integrate and align for continues assurance:

Integrate Audit Management with SAP GRC solutions to focus on critical business risks and with ERP systems and monitor controls and shift from periodic to continues assurance.

Shift internal audit from policeman to trusted advisor:

Leverage SAP Analytics and SAP HANA to monitor enterprise level issues and uncover new business opportunities.

SAP Audit Management Three Core Differentiating Features

Audit Management.

The foundation of the solution is a flexible project management and collaboration platform for internal audits.

Visibility to
Enterprise Risk
Needs.

SAP Audit Management integrates with SAP GRC Risk Management and SAP GRC Process Control to ensure that audits are aligned to top enterprise risks.

HANA Foundation.

SAP Audit Management is built on SAP’s HANA in-memory database. This enhances Audit Management’s search capabilities, helping users to locate information distributed across large and diverse sets of applications and documents in very little time.

What this solution is specifically designed to accomplish:

Elevate the impact of audit efforts
by using technology
to provide insight
on key business risks.

• Create a state-of-the art UI to provide easy to use audit software;
• Provide centralised audit data storage and a data model covering end-to-end audit processes with a risk-based approach;
• Shift from functional audit solution approach to collaborative software increasing the effectiveness of audit experts and increasing stakeholder engagement;
• Allow unstructured data search to release available information from audit work papers;
• Streamline working paper management with drag and drop, off-line capability;
• Create a fully mobile enabled solution – audit with any device – anywhere;
• Leverage automated deployment on the cloud with SAP HANA;
• Integrate with SAP GRC solutions and big data capabilities to transform audit.

SAP Audit Management – Capabilities Delivered

Amplify the influence
and value of internal audit
by using next generation analytics
to provide advice
beyond the obvious.

• Full coverage of audit process: Plan, Prepare, Perform, Communicate, Monitor;
• Flexible Audit Universe provides a single source of all audit functionality and a global monitor of audit requests;
• Powerful Working Paper Management – working papers created simply via drag and drop and accessed with a single click, enabling manager review;
• Global monitoring of findings and follow-ups;
• Mobile capability (voice, photo, video, document) to instantly capture audit evidence, enabling easy access to end-to-end process on multiple devices;
• Search capability reaches all audit data via a simple search and one click;
• Intuitive and user friendly interfaces;
• General conformance to IIA Standards.

Business Benefits

Effectiveness
of audit planning
and prioritization

• Maximise of % of productive time per auditor
• Increase in use of working papers and documentation for planning and reporting
• Decrease in total staff time per audit

Speed
and frequency
of audit completion

• Reduction in audit cycle time (Initiate to report)
• Rapid search
• Review of large volumes of heterogeneous data

Attention
to deeper
insights

• Linkages between audit and risk management
• Linkages between audit and fraud management
• Linkages between audit and process control

SAP BusinessObjects Planning and Consolidation

SAP Can Help You Gain Efficiency and Transparency Now

Unified:
Save time and reduce errors with a single,
integrated solution for planning and consolidation.

Your company can now meet legal and management consolidation and reporting requirements through a fast close process. SAP BPC acts as central data repository that collects up-to-date actual from your heterogeneous operational systems, giving you instant access to harmonized charts of accounts. This shaves weeks off your consolidation process and supports compliance with regulatory mandates, such as the Sarbanes-Oxley Act, IFRS, GAAP and company specific accounting rules and regulations. You gain a single, centralized view of performance data and can instantly generate all the financial statements with KPIs and variance comparisons with Plans, Budgets and Forecasts.

Process-centric:
Guide users and drive process consistency
with configurable business process flows.

Going beyond financial reporting per subsidiary, and group, SAP BPC aligns your corporate team in all the budgeting, planning and forecasting activities from division level. Tailored driver based planning and budgeting solutions can help your department collaborate through unified work flows. You can perform bottom-up and top-down financial and operational planning with a single application and user interface. You can collaborate on plans, manage stakeholder interactions, track versions and changes, engage managers in the planning process, and enable clear ownership and accountability. What-if modeling and scenario-planning functions enable assessment of budgeting reasonability in real time.

Efficient Planning, Budgeting & Consolidation - Fast, Accurate Close

Familiar and easy to use:
Increase user adoption with a solution that leverages
native MS Office tools and web browsers.

Streamlined planning and
a faster, more compliant close.

How we work

+22% CUSTOMER EXPERIENCE
LEADERS OUT PERFORM
THE LAGGARDS

SAP Cloud for Customer

Engage Customer Like Never Before

Over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22%. During this time, Forrester found that those companies who performed poorest in the Customer Experience Index also performed poorest in terms of stock performance.

Industry Clouds

Focus Industries

• Industries prioritized based on CRM trends, SAP’s strengths, and customer demand
• B2B and B2C focus industries
• Initial delivery for Retail, Utilities, Consumer Products, IM&C
• Roadmap for High Tech, Professional Services, Banking, Insurance, Chemicals
• Leverage integration with SAP Business Suite assets

Product Portfolio Overview & Architecture

The right insight at the right time
Specific to your industry
Integrated to your enterprise
With an experience that drives results

Marketing

Empowering the Modern Marketer

DATA-DRIVEN INSIGHTS	Capitalize on data driven insights and make intelligent business decisions to maximize the ROI.
AGILE MARKETING	Market with speed and precision and convert on market opportunities before they disappear.
ENGAGING CUSTOMER EXPERIENCES	Deliver engaging customer experience seamlessly across multiple interaction channels.

Business knows customer-led change
is afoot, and that somehow it must deliver a
joined-up, intelligence-led experience.

Sales

Enabling the Strategic Seller

SALES PRODUCTIVITY	Engage in meaningful customer conversations, and deliver the right impact every time from anywhere with complete customer intelligence.
SALES PERFORMANCE MANAGEMENT	Turn sales strategy into action by guiding and coaching sellers to ways to increase revenue, and exceed goals and objectives.
SMARTER SELLING WITH PREDICTIVE ANALYTICS	Ensure sellers are focusing on the right leads and engaging with the key influencers to maximize the chance of success.
COLLABORATIVE SELLING	Make every sales interaction count by connecting sellers and customers with the right content, insights, and experts at every stage of the deal.

It doesn’t matter what industry it originates in.
Once customers experience the best,
they soon expect it from everyone.

Customer Service

Delivering Service Excellenece

OMNI-CHANNEL CONTACT CENTER	Respond to customer queries on any communication channel and resolve issues on the first attempt – for increased customer satisfaction and reduced service costs.
FIELD SERVICE MANAGEMENT	Optimize your field service operations and reduce service delivery costs with end-to-end, integrated processes that boost efficiency.

 

We know from our personal lives how
much we’ll share with the brands
we care about and trust...
but also how few earn this privilege.

Social

Connect Employees and
Customer Online

SOCIAL IN CONTEXT	Be social and collaborate in the context of business processes whether on external social media or within your enterprise.
DEEP INSIGHTS	Understand customers and concepts by turning social media buzz into insight.
SCALABLE ENGAGEMENT	Grow your capacity, not your team with powerful tools to manage the scale and speed of social.

SAP GRC Implementation

SAP GRC Product Overview

By utilizing SAP GRC Product range the organizations gain a clear understanding of the enterprise control matrix, the ability to identify critical control gaps, maximize opportunities to use automated process controls, consolidate to eliminate redundancies, and, ultimately, increase business predictability and shareholder value.

SAP GRC Access Control

SAP GRC Access Control provides central management of Segregation of Duties (SOD) and Firefighter IDs access across multiple ERP systems.

SAP GRC Process Control

SAP GRC Process Control enables automated monitoring of controls and workflow alerts.

• Includes monitoring of transactional records and configuration;
• Provides capabilities around content life-cycle management (CLM).

SAP GRC Risk Management

Read more about Risk Management Philosophy, Challenges and Drivers

SAP GRC Risk Management brings risks and controls together, integrating Access Control and Process Control into a single platform from which the summarized view of business process and their respective automated controls could be reported, evaluated and enhanced.

• Transforms Risk Management program into a routine of business activities, embedding risk management into the core business processes of strategic planning, execution, monitoring, and analysis.
• Helps establish Risk Management as a management discipline offering the methods and processes to identify, assess, measure, and monitor risks within the business.

SAP Help Portal: http://help.sap.com/grc

SAP Human Resources Management Courses

Course Goals and Objectives:

You will learn SAP tools to automate, streamline, and extend your ERP HCM processes. The course materials will cover the automaion of an employee administration, time management, payroll, and legal reporting processes; support compliance with changing global and local HR regulations; how to understand, evaluate, and measure your workforce's contributions to the bottom line; attract and hire the right people and make new hires productive quickly; pinpoint where your talent lies and train and cultivate your workforce; align employee goals with your overall business objectives.

SAP Hybris

The Future of Commerce Today

SAP Hybris enables businesses to transform how they engage with customers, innovate how they do business, and simplify their technology landscape. With a comprehensive approach to customer engagement and commerce, our solutions unlock opportunities to optimize your customers’ experience and transform your business. We help you drive relevant, contextual experiences across all of your customer touch-points in real-time, so that you can create strong differentiation and build competitive advantage in the Digital Economy. SAP Hybris has helped some of the world’s leading organizations transform themselves in response to changing market conditions and customer expectations – delivering exceptional experiences, adding new channels, evolving their business models, and entering new markets.

Both leading analyst firms
rank Hybris “leader” among top 2 or 3

How can we help you?

Explore SAP Hybris solutions today. For more information, visit www.hybris.com.

SAP Hybris Commerce helps businesses around the globe sell more goods, services and digital content through every touchpoint, channel and device.

SAP Hybris Commerce delivers omni-channel commerce solutions: state-of-the-art master data management for commerce and unified commerce processes that give a business a single view of its customers, products and orders, and its customers a single view of the business.

We believe
Omnichannel is business
Marketing is broken
Customer experience can be improved
Agility and simplicity will be rewarded
Industries are transforming
Content makes the difference
Data is the fuel

SAP Hybris Commerce is more than Retail

Focus Industries

This requires new solutions
which are dedicated to certain
industry needs
to meet customer expectations

SAP Hybris Loyalty

With SAP Hybris you can plan and execute personalized loyalty programs and rewards, capture customer insights through loyalty programs and leverage the insights to deliver relevant loyalty marketing engagements and convert customer into loyal brand advocates.

Loyalty

• Create multichannel loyalty programs that transform points and rewards into true customer loyalty;
• Improve customer retention rates and increase customer lifetime values;
• Encourage brand advocacy and referrals through social channels; and
• Mobile first approach, so we place a lot of focus on geomarketing and mobile wallets.

SAP Hybris Roadmap

SAP Hybris enables businesses to transform how they engage with customers, innovate how they do business, and simplify their technology landscape. With a comprehensive approach to customer engagement and commerce, our solutions unlock opportunities to optimize your customers’ experience and transform your business. We help you drive relevant, contextual experiences across all of your customer touch-points in real-time, so that you can create strong differentiation and build competitive advantage in the Digital Economy. SAP Hybris has helped some of the world’s leading organizations transform themselves in response to changing market conditions and customer expectations – delivering exceptional experiences, adding new channels, evolving their business models, and entering new markets.

SAP Hybris Commerce Travel Accelerator

Connect to a Range of Industry Reservation and Inventory Systems

Based on
OTA industry standard
of transport providers:
air, rail, bus, cruise & ferry

Key Features:

Key Benefits: